The foolish reviewer
Does anyone know who Saaz Aggarwal is? Well, let me tell you: She's a Pune-based writer who "reviewed" my biography, Healer: Dr Prathap Chandra Reddy and the Transformation of India (Penguin) for Hindustan Times. In my opinion, I wonder if she actually read the 600-page book. For example, she says I did not deal with health insurance! Whaaa? There's an entire chapter on health insurance. And so on. Ordinarily, I ignore foolish reviewers on the grounds that they are, well, foolish, and that they have some sort of agenda. But this so-called review is egregiously misinformed. It misrepresents my book. The next time that Manjula Narayan, books editor of Hindustan Times, makes assignments, she should at least insist that reviewers read a book before "reviewing" it.My ‘review’ of this book actually appeared in Hindustan Times on 5 April 2014, and if you like you can read it here:
http://www.hindustantimes.com/books/booksreviews/book-review-healer-a-biography-of-dr-prathap-c-reddy/article1-1204417.aspx or at the bottom of this post, along with images of the facebook conversation I had with its author, Pranay Gupte, who had posted the comment above, along with a photograph of me.
It’s not nice to spit and scratch in public, no? So I did ‘like’ on the comment. Then I noticed that this was a 'sponsored' link. This meant that Pranay Gupte had paid money to facebook so that my photo and the defamatory comment would be seen by more people!
Here is a transcript of my response, and the next two comments:
Saaz: Uh oh Pranay Gupte ... this SPONSORED link misses a few other things I said in my review:I've been away from this blog for far too long. Thank you, Pranay Gupte, for getting me back to it.
Presented as the author’s year-long journey in writing it, Healer includes irrelevant description of each interview: the interiors of Sheila Dikshit’s ‘lovely bungalow in the Lutyens Zone in New Delhi’; the CV of the architect of Apollo and information about his leisure pursuits; lyrics of a song New York financier Richard Cashin sang at a Chennai cocktail party; and more. The interviews are weighted with banal hallelujahs: “Dr Reddy possesses great strength of character”; “it is rare to find a leader with such infectious enthusiasm and high principles as Dr Reddy”; “a handsome man with exquisitely polite manners”; “the so-called learning curve happens faster at Apollo than anywhere else I have seen”; and dozens more. Pruning these and the rather excessive repetition (that Dr Reddy’s granddaughter married ‘superstar’ Chiranjeevi’s son appears four times) would have made Healer easier on the wrist.And a whole lot of other stuff I LIKED about your book too :-)
Pranay Gupte: Well, I appreciate your response, Saaz. Cheers from Delhi, and I hope we meet in more pleasant circumstances.
Saaz: What I wrote was a measured, balanced review AFTER reading, making notes and mulling on every page in your book. What you've done here is post a slanderous comment along with my photograph. Nice, eh! (Incidentally, I never said that you "did not deal with health insurance". What I said was, "Controversial topics such as vaccinations, the impact of health insurance and tort, and the basic concerns of access and affordability to best-quality medical care for the majority of Indians are not delved.")
Postscript: The morning after I wrote this post and shared it on my facebook wall, tagging Pranay Gupte, I find that he seems to have 'unfriended' or perhaps 'blocked' me. I wonder why!
Does this mean that book reviewers must always praise books by well-known people, even when they are full of holes, for fear of vindictive reprisal?
Perhaps this is the reason that responsible books editors like Manjula Narayan of Hindustan Times (also maligned in Pranay Gupte's sponsored facebook post) try, whenever possible, to give books for review to writers with a track record of understanding and analyzing books, in addition to having a respected body of their own work.
And the HT review on 4 April 2014:
Dr Prathap Chandra Reddy is a cardiologist
and entrepreneur. He founded Apollo Hospital in Chennai in 1979, and grew it to
a chain of corporate hospitals, 38 owned and 13 managed, treating patients from
120 countries. This book shows us how Apollo created opportunities that brought
Indian doctors settled abroad back to India, and by investing in technology, helped
specialists to advance professionally. It credits Dr Reddy with introducing a
culture of competence, and a more soothing environment, into Indian hospitals; implementing
emergency services; and influencing Tamil Nadu to develop the most advanced
‘cadaver policy’ in India.
Dr Reddy comes
across as kind, sensible, and generous to colleagues. He meditates and prays daily
– but is also influenced by mythology, astrology and godmen. An entrepreneur
and innovator from a young age, he made a fundamental business mistake when
expanding into Sri Lanka. When two of his four daughters wanted to be doctors,
he discouraged them, now he would like one of his grandsons to become one. Once
a fussy eater, he was difficult to cook for, and people would ‘tremble’ at his
sometimes petulant behaviour in reaction to a dish he didn’t like. Working at
Massachusetts General in Boston in the 1960s, he was once slapped by a patient
enraged at being treated by an Indian doctor. Dr Reddy’s boss wanted the
patient discharged; Dr Reddy convinced him not to react to the bad behaviour and
treat the patient kindly.
Healer also has information about healthcare in India and anecdotes about
well-known personalities. We learn about organ transplants and innovations such
as robotic surgery. Charming footnotes provide context when required. However,
the challenges of raising standards of clinical care and JCI accreditation are
not described. Controversial topics such as vaccinations, the impact of health
insurance and tort, and concerns of access and affordability for the majority,
are skirted.
Presented as the
author’s year-long journey in writing it, Healer
includes irrelevant description of each interview: the interiors of Sheila
Dikshit’s ‘lovely bungalow in the Lutyens Zone in New Delhi’; the CV of the
architect of Apollo and information about his leisure pursuits; lyrics of a song
New York financier Richard Cashin sang at a Chennai cocktail party; and more. The
interviews are weighted with banal hallelujahs: “Dr Reddy possesses great
strength of character”; “it is rare to find a leader with such infectious
enthusiasm and high principles as Dr Reddy”; “a handsome man with exquisitely
polite manners”; “the so-called learning curve happens faster at Apollo than
anywhere else I have seen”; and dozens more. Pruning these and the rather
excessive repetition (that Dr Reddy’s granddaughter married ‘superstar’
Chiranjeevi’s son appears four times) would have made Healer easier on the wrist.
This book also
succumbs to what Patrick French calls “the distorting lens of the present”,
using phrases like “back in the 1970s” and providing long lists of recent
associates. Technology new in 2013 will soon recede; to specify that a
“technique is truly revolutionizing spinal surgery” is to ensure that a book
will soon be out-dated.
